We take your privacy seriously. This policy explains exactly what personal information 365k collects, how it is used, who can access it, and what rights you have as a player. Plain language, no legal maze.
Six principles that guide how 365k handles every piece of data you share with us
All data transmitted between your device and 365k is protected by SSL/TLS encryption. Your payment details, account information and personal data are never sent or stored in plain text.
365k does not sell, rent or trade your personal information to any third party for marketing purposes. Your data stays within the platform and its authorised service partners only.
We collect only the personal data that is necessary to run your account, process PKR transactions and provide customer support. We do not gather data we have no use for.
Access to player data within 365k is restricted on a need-to-know basis. Only staff members who require specific data to carry out their role are permitted to view it.
You can request access to, correction of, or deletion of your personal data at any time. Requests are handled promptly by our support team, subject to legal data retention requirements.
Any changes to this Privacy Policy will be communicated to registered players before taking effect. We will never change how we use your data without giving you fair notice first.
Welcome to the 365k Privacy Policy. This document describes how 365k collects, processes, stores and protects the personal information you provide when using the platform — including the website, mobile application and all associated services.
365k is committed to handling your personal data responsibly. Whether you are depositing PKR via JazzCash, playing a live casino table, tracking your withdrawal status or simply browsing the platform, we want you to feel confident that your information is in safe hands.
By registering an account or using any part of 365k, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, the support team is available around the clock and can be reached at [email protected].
This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming guidelines, which together govern your use of the 365k platform.
365k collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the service, and occasionally from third-party verification partners. Below is a breakdown of the categories of data we collect:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Email address, phone number | Registration form |
| Financial Data | Payment method type, transaction reference, PKR amounts | Deposit / withdrawal flow |
| Verification Data | ID document type and reference (not stored in full) | KYC verification process |
| Technical Data | IP address, device type, browser, session timestamps | Automatic — platform logs |
| Usage Data | Games played, bet amounts, session duration, feature usage | Automatic — platform analytics |
| Communication Data | Support chat transcripts, email correspondence | Customer support interactions |
We do not collect sensitive personal data such as biometric information, political opinions or religious beliefs. Full payment card or mobile wallet credentials are never stored on 365k servers — they are processed by our payment service partners using industry-standard security protocols.
365k uses the personal data we collect to run the platform effectively, ensure player security and continuously improve the experience for Pakistani players. The specific purposes are:
365k does not use your personal data for automated decision-making that would produce significant legal effects without human review. If an account action is triggered by automated systems, a human member of the team reviews the case before any material consequence is applied.
When you make a deposit or request a withdrawal on 365k, your transaction is processed through your chosen payment method — JazzCash, Easypaisa, Raast or bank transfer. All PKR payment processing is handled by trusted payment service providers who operate their own secure environments.
365k stores only the minimum payment-related information necessary to manage your account transactions: the payment method type, a masked reference number and the PKR amount. We do not store full mobile wallet credentials, full bank account numbers or any sensitive authentication codes on our servers.
365k will never ask you to share your JazzCash PIN, Easypaisa password, bank OTP or any payment authentication code via chat, email or phone. If you receive such a request, treat it as fraudulent and contact our support team immediately.
365k does not sell or trade your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually obligated to protect it:
In all cases, third-party service providers are required to handle data only for the specific purpose for which it was shared. They are not permitted to use 365k player data for their own marketing or to share it further without our written consent.
365k uses cookies and similar tracking technologies to improve platform functionality, maintain your session and understand how players use the site. Cookies are small text files stored on your device when you visit 365k.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Keep you logged in and maintain session security | Session |
| Functional Cookies | Remember your preferences such as language and display settings | Up to 12 months |
| Analytics Cookies | Track page visits and feature usage to improve the platform | Up to 12 months |
| Security Cookies | Detect suspicious activity and protect your account | Session |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain features of the platform. The 365k mobile app uses equivalent local storage mechanisms that function in the same way.
365k retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type and are driven by operational necessity and applicable legal obligations.
When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be associated with you personally.
Keeping your data secure is a priority at 365k. We apply a layered approach to information security that covers both technical controls and internal procedures:
You also play a role in keeping your account secure. Use a strong, unique password for your 365k account, never share your login credentials, and always log out after using a shared device. Contact support immediately if you suspect unauthorised access.
As a 365k player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected] from your registered email address:
Request a copy of the personal data 365k holds about you.
Ask us to correct any inaccurate or outdated personal information.
Request that your personal data be deleted, subject to legal retention obligations.
Ask us to limit how we use your data while a query or dispute is being resolved.
Receive your data in a structured, machine-readable format where applicable.
Object to certain types of data processing, including profiling for marketing.
We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure data is not disclosed to the wrong person.
365k is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that you are 18 or older, and age verification may be requested at any point during your use of the platform.
If we become aware that personal data has been collected from a minor, that account will be closed immediately and the associated data deleted promptly. If you believe a minor has registered on 365k, please contact support at [email protected] so the matter can be investigated without delay.
365k may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When meaningful changes are made, we will notify registered players via email or an in-platform notice before the updated policy takes effect.
The "Last Updated" date at the top of this page always reflects when the most recent revision was made. We encourage you to review this policy periodically so you remain informed about how your data is handled. Continued use of 365k after a policy update constitutes your acceptance of the revised version.
If you have any questions, concerns or requests relating to this Privacy Policy or the way 365k handles your personal data, please get in touch with us. Our support team is available 24 hours a day, seven days a week.
For data deletion or access requests, please email from your registered account email address and include "Data Request" in the subject line. This helps us verify your identity and process your request as quickly as possible.
Your data is protected, your PKR transactions are secure and your privacy is respected. Create your free account today and enjoy live casino, slots, fish games and more — with full confidence.
18+ only. Please review the full Terms and Conditions before registering. Play responsibly.